Business days and delivery times
[Regarding regular business days]
Monday to Saturday (open on public holidays) 11:00-17:00.
We are closed every Sunday.
Email address: info@photopri.com
Phone number: 070-9296-0635
Telephone reception hours: 11:00-17:00 ( weekdays only )
*Please note that we are closed by phone on Saturdays and public holidays.
*We are currently unable to accept in-person consultations. Please contact us by email or phone.
Please click here for information on special delivery times during the New Year holidays and Golden Week .
Delivery times vary depending on the product, so please be sure to check the delivery time before placing your order.
*There may be extended holidays such as during the New Year holidays and Obon season.
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If your order is received (order, payment, and data confirmation completed) by 11:59 AM on a business day, it will be treated as received on the same day.
Example: Shipment within 3 business days
Orders received on January 1st at 11:59 AM → Orders received on the 1st (same day) → Shipped on the 3rd
Orders received by 12:00 on January 1st → Orders received on the 2nd (next day) → Shipped on the 4th
■Giclee print delivery time
Your order will be shipped within 3 business days after your order is accepted (payment and data confirmation completed).
For large documents (A2 size or larger) of 7 or more sheets, or A3 size or smaller of 10 or more sheets, shipping will take approximately 5 to 7 business days .
If you are ordering more than 20 sheets, the delivery time will be longer depending on the number of sheets, so please contact us in advance.
■Photo card delivery time
For orders up to 2 sets (20 sheets), shipping will take place within 3 business days after your order is accepted (payment and data confirmation completed).
For orders of 3 sets (30 sheets) or more, shipping will take approximately 5 business days .
*If it takes more than 5 business days, we will contact you in advance.
If you place this order in the same cart as this order (printing and framing), it will be shipped together with this order. Please contact us for detailed delivery times.
■ Delivery time for all paper samples
Once your order is received, it will take 3 to 5 business days for it to be shipped.
■ Trial printing delivery time
Your order will be shipped within 5 to 7 business days after your order is accepted (payment and data confirmation completed).
■Framing and processing delivery time
Your order will be shipped approximately 14 business days after your order is accepted (payment and data confirmation completed).
For multiple items or non-standard sizes , delivery times will be longer, so please consult with us in advance.
■ Caption panel delivery time
Orders of 5 or less will ship within 5 business days .
6 or more: Ships within 10 business days .
20 or more: Delivery time will be notified separately.