How to order
1. Add a product to your cart
《Select the paper you want to print on from the paper list》
《Select size, quantity and layout》
1. Select paper size
For standard sizes (A size/B size/photo size/painting size/square/long)
You can choose from standard sizes such as A4 and B4.
(Please note that the maximum printable size varies depending on the paper.)
Click the red frame to see other sizes.
Please choose from the sizes displayed in the orange frame.
For custom paper sizes (non-standard sizes)
If you would like a non-standard finished size,
Please select a standard size that fits both the short and long sides of the desired size (red frame).
Check the custom paper size "I want it" in the blue box ☑
Please indicate the desired short and long sides. (We cannot accept requests for lengths of less than 1mm.)
Image example)
When the desired size is 140mm x 200mm, select the paper size as A5 (148 x 210mm).
②Select the number of sheets of paper
If there are multiple print data items with the same paper size and layout, they can be added to the cart at once.
Please change the number in the pink box to your desired score.
③Select print layout
*For details on print layout , click here
○ With border (if border width is not specified)
The image will be automatically laid out with a 3mm border on either the short or long side without any cropping or changes to the proportions.
○ With border (if border width is specified)
When specifying border width, please enter the top, bottom, left and right border widths.
(Edge widths of less than 3 mm cannot be specified.)
○Borderless (enlarged or reduced to fit paper size)
There will be a minimum 3mm bleed depending on the paper ratio.
If you have created your data to fit exactly the paper size, please select "Maintain original size and submit complete data."
*Please note that we cannot accept the maximum size "borderless" due to the machine specifications.
○ Maintain original size and submit complete data <br>Data will be output without resizing. If you would like to include margins, please create data with margins.
If the data size you submit matches the paper size,
Please choose this option if you have created some space in anticipation of a matte window.
If you wish to have the data cut to its original size so that there are no blank spaces,
Please write "cut to original size" in the notes section.
*Please note that we cannot accept "full-size cut" of the maximum size due to the specifications of the machine.
*For details on print layout , click here
-Layout confirmation-
You will be sent an email on the day of receipt with the layout as it will be printed.
*This is only to check the layout, so the color and image quality may differ from the printed version.
* Once the layout has been confirmed, your order will be processed. Delivery time will be calculated from the time your order is processed.
-About test prints-
Based on this order, you can order a test print for color proofing.
Please choose from the options on our paper order page.
Price: 1,100 yen/each (cash on delivery not available)
Delivery time: 3 business days
The document will be delivered in a reduced A4 size format using the same paper and print settings as when you placed your order.
Please note that it will take three business days for the test prints to be shipped, so please keep this in mind regarding the final delivery date.
The delivery method will be Nekoposu (delivery to your mailbox) for all items.
If you order 3 copies of A3 size and request a test print for all of them, <br>Test (3 business days) + Notification of order progress (1 business day) + Actual order (3 business days) = 7 business days *The above is an example and will vary depending on the content and number of copies of the actual order.
- If you cancel your order after the test print, we will charge you a cancellation fee of 100% of the total amount of the test print and 50% of the printing amount of the actual order.
- If you are unsure about the paper for this order, we can also provide an A4 test print on a different paper type (1,100 yen/sheet) by writing this in the comments section.
- If you resubmit your print after the test print and perform another test print, an additional 1,100 yen per sheet will be charged.
- We also provide a service to adjust the color tone to match the paper. Click here for details.
《 Data submission 》
Please upload your file from the pink box.
More information on data submission here
" add to cart "
If there are no mistakes in the above items, select "Add to Cart".
If you would like to order other paper types or different sizes at once, please add them to your cart and then return to the paper type selection page.
" proceed to checkout "
Once your entire order is in your cart, select "Checkout".
--Shipping Method--
You can choose from Nekopos (A4 size or smaller), flat packaging (A2 size or smaller), or standard shipping.
*As a general rule, we do not accept changes to the delivery address after the order has been accepted.
*We cannot accommodate transfers after shipment.
Click here for details on delivery methods
-Payment Method-
You can choose from cash on delivery, bank transfer, or credit card payment.
Learn more about payment methods
-Regarding receipts and delivery notes-
In order to reduce unnecessary resource usage, we will send the document in PDF format.
If you create an account, you can download it from My Page.
If you don't have an account, please send us an email each time.
*If you have any further questions, please see our FAQs .
《Select the desired framing and processing》
*This page uses a wooden panel as an example. Please see the framing order page for information on how to order various framing options.
《Select quantity, size, specifications, and paper》
■Select the number of items to order
If there are multiple output data with the same finished size and layout, you can add them to your cart at once.
Please change the number in the red box to your desired score.
■Selecting the finished size and paper
★For standard sizes (A size/B size/photo size/painting size/square/long)
①Select the finished size
You can choose from standard sizes such as A4 and B4.
Click the red frame to see other sizes.
Please select from the sizes displayed in the yellow frame.
②Select the specifications
Please select the color of the side tape.
Due to the processing process, an additional 5mm of bleed is required on all four sides, so please check this option after checking.
③Select paper
Click on the red frame to display the available paper types.
Please select the paper you want from the papers displayed in the yellow frame.
★Custom sizes (non-standard sizes)
①Select the finished size
For finished dimensions, select "Custom Size", choose the panel size that fits your desired size, and then enter the dimensions of the short and long sides.
Image example)
If you want a finished size of 250 x 350 mm, select "up to 300 mm / up to 400 mm" for the panel size. Enter "250" for the short side and "350" for the long side in the input box.
②Select the specifications
Please select the color of the side tape.
Due to the processing process, an additional 5mm of bleed is required on all four sides, so please check this option after checking.
③Select paper type and print size
Select the paper you want and choose a print size that will fit the finished size.
Image example)
If you want a finished size of 250 x 350 mm, select B4 (257 x 364 mm) as the print size.
《Selecting the print layout》
Please click on the red frame and choose your desired layout from the options below.
・No margin for the finished product ・Margin for the finished product
-Layout confirmation-
You will be sent an email on the day of receipt with the layout as it will be printed.
*This is only to check the layout, so the color and image quality may differ from the printed version.
* Your order will be processed once we have confirmed the layout. Delivery time will be calculated from the time your order is processed.
-About test prints-
Based on this order, you can order a test print for color proofing.
Please choose from the options on our paper ordering page.
Price: 1,100 yen/sheet Delivery time: 3 business days
The document will be delivered in a reduced A4 size format using the same paper and print settings as when you placed your order.
Please note that it will take three business days for the test prints to be shipped, so please keep this in mind regarding the final delivery date.
If you order 3 copies of A3 size and request a test print of all of them, <br>Test (3 business days) + Notification of order progress (1 business day) + Actual order (3 business days) = 7 business days *The above is an example and will vary depending on the content and number of copies of the actual order.
- If you cancel your order after the test print, we will charge you a cancellation fee of 100% of the total amount of the test print and 50% of the printing amount of the actual order.
- If you are unsure about the paper for this order, we can also provide an A4 test print on a different paper type (1,100 yen/sheet) by writing this in the comments section.
- If you resubmit your print after the test print and perform another test print, we will charge an additional 1,100 yen per sheet.
- We also provide a service to adjust the color tone to match the paper. Click here for details.
《 Data submission 》
Please upload the file from the red box.
More information on data submission here
Please check the expected delivery date and then proceed to payment.
Please note that if you would like to confirm the layout or if there are any errors in the data, the delivery date will be delayed as the date of completion of all confirmations.
" add to cart "
If there are no mistakes in the above items, select "Add to Cart".
If you would like to order other paper types or different sizes at once, please add them to your cart and return to the paper type selection page.
" proceed to checkout "
Once your entire order is in your cart, select "Checkout".
--Shipping Method--
Shipping charges vary depending on the delivery area.
Click here for details on delivery methods
-Payment Method-
You can choose to pay by bank transfer or credit card.
Cash on delivery is not available.
Learn more about payment methods
-Regarding receipts and delivery notes-
In order to reduce unnecessary resource usage, we will send the document in PDF format.
If you create an account, you can download it from My Page.
If you don't have an account, please send us an email each time.
*If you have any further questions, please see our FAQs .
If you're unsure about which paper to use...
This is a print set that allows you to actually print your data on bordered A5 size paper so you can compare the texture and color of the paper.
We offer four types of sets - "Glossy Paper Set," "Matte Paper Set," "Illustration Set," and "All Paper Set" - so that you can compare different papers to suit your style.
Order a trial print here
These are samples of all 22 types of paper available at PHOTOPRI. The size is approximately 40mm x 50mm.
Not only can you compare the feel and thickness, but you can also use it as a test paper when processing or painting the paper.
By scanning the printed QR code, you can jump to the order page for each paper.
Order all paper samples here
2. Order acceptance completed
Once checkout is complete, an order completion email will be sent to your registered email address.
If there are no errors in the data or order details, your order will be accepted .
Please note that the following statuses mean that your application has not been accepted.
① If you would like to check the layout
If you would like to confirm the layout, your order will be considered complete when we receive your confirmation of the layout we have sent you.
Please note that the delivery date will be delayed to accommodate the confirmation.
If any layout revisions are required, your order will be considered complete when we notify you of the final output layout.
*For details on print layout , click here
② If you have not uploaded your data when placing your order
When you add a product to your cart, you can upload the details along with it.
If you do not upload your data at checkout, but submit it later using GigaFile or another service, your submission will be considered complete once we have confirmed your data.
*If you use PHOTOPRI's dedicated upload form , please contact us at info@photopri.com to let us know that you have completed your submission.
③If you choose bank transfer
Your order will be considered complete once we have confirmed your payment.
Please note that even if you have specified an arrival date or desired delivery date, we will not be able to proceed with printing if we are unable to confirm your payment.
Please note that if payment is not received within one month, your order will be automatically cancelled.
■Payment account 1. Sumishin S Net Bank (Financial institution code 0038)
Branch number: Corporate First Branch (branch code 106)
Account type: Regular Account number: 1963826
Account name: Photopuri
After making the transfer, please be sure to contact us by email with your order number, the name of the person making the transfer, and the name of our bank.
Please note that you will be responsible for the bank transfer fee.
④If there is a problem with your order
If we find any errors in the information you entered when placing your order or in the data you submitted, we will contact you via your registered email address.
Your order will be accepted once we have confirmed the details of your order.
Examples of frequently occurring deficiencies
- Incorrect delivery address
- The number of submitted data items is greater than the number of items ordered.
- The format of the data you submitted is not supported.
*For details on data submission , click here
3. Shipping of works
If your order is received by noon (order, payment, and data confirmation completed), it will be treated as received on the same day.
Example: Shipment within 3 business days
Orders received on January 1st at 11:59am → Orders received on the 1st (same day) → Shipped on the 3rd
Orders received by 12:00 on January 1st → Orders received on the 2nd (next day) → Shipped on the 4th
Giclee Print
Your order will be shipped within 3 business days of receipt.
For large documents (7 or more sheets, A2 size or larger) or 10 or more sheets, A3 size or smaller, shipping will take approximately 5 to 7 business days.
For orders of more than 20 items, please contact us in advance as the delivery time may be longer depending on the size and quantity.
Framing and processing
Your order will be shipped within 10 to 14 business days after receipt.
If you are ordering more than 20 items, please contact us in advance as it will take longer to deliver.
Trial Print
Your order will be shipped within 5 to 7 business days after receipt.
All paper samples
Your order will be shipped within 3 to 5 business days after receipt.
Captions Panel
Your order will be shipped within 5 business days of receipt.
For orders of 6 or more items, shipping will take 10 business days .
If you are ordering more than 20 items, the delivery time will be longer depending on the number of items, so please consult with us in advance.
<< Special delivery dates and delivery delays >>
Please click here for information about special delivery times during the New Year holidays and Golden Week, as well as delivery delays due to typhoons .
*There may be long holidays, such as during the New Year holidays and Obon season.
《 About packing method and shipping fee 》
You can choose from the following delivery methods: Nekopos (up to A4, delivered to your mailbox), flat packaging (up to A2), or roll packaging.
Shipping fees vary depending on the delivery area.
Click here for more details.
4. Arrival of the work
Depending on your delivery area, your order will arrive within 1-2 days.
Please check the artwork as soon as it arrives.
We can help you advertise your exhibition
As part of a project to support artists, including photographers and illustrators, PHOTOPRI is
We provide "notification assistance" to our users.
If you are planning to use PHOTOPRI for an exhibition or art show, please fill outthis form and let us know.
If there is something wrong with the work...
We apologize for any inconvenience caused.
If there are any defects in your work, such as ink loss, damage during delivery, or other issues,
We apologize for the inconvenience, but please contact us at info@photopri.com within 5 days of receiving the work, attaching an image showing its condition.
For details, please see our Return and Exchange Policy .
inquiry
Contact Form
Inquiry form for general customers
Inquiry form for corporations
Request a quote form
email address
info@photopri.com
telephone number
070-9296-0635
(Telephone reception hours: Weekdays 11:00-17:00)
Business hours
Monday to Saturday 11:00-17:00 (open on public holidays)