How to order


1. Add a product to your cart
Select the paper you want to print on from the paper list.
《Select size, quantity, and layout》
①Select paper size
For standard sizes (A size/B size/photo size/picture size/square/long)
You can choose from standard sizes such as A4 and B4.
(Please note that the maximum printable size varies depending on the paper.)
Click ① to display other sizes.
Please select from the sizes shown.
②Select a standard size.
For non-standard size
If you would like a non-standard finished size,
① Select a standard size that fits both the short and long sides of the desired size (red frame).
Select the non-standard size in ② and enter the desired short and long sides. (We cannot accept requests for lengths of less than 1 mm.)
If you are unsure of the smallest paper size that will fit, please check our printing price list .
Image example)
When the desired size is 140mm x 200mm, select A5 (148 x 210mm) as the paper size.
②Select the number of sheets
If there are multiple print data items with the same paper size and layout, you can add them to your cart at once.
Please change the number in the pink box to the desired number.
③Select print layout
*For details about print layout, click here
○With border (if border width is not specified)
The image will be automatically laid out with a 3mm border on either the short or long side without any cropping or changes to the ratio.
○With border (if border width is specified)
When specifying the border width, please specify the top, bottom, left and right border widths.
(Edge widths of 3mm or less cannot be specified.)
○Bordered (specify image size)
When specifying the size of the image to be placed on the paper, please enter the short and long sides of the image size. (Border widths of 3mm or less cannot be specified.)
○Borderless (enlarged or reduced to fit paper size)
A minimum 3mm bleed will occur to accommodate the paper ratio.
If you have created your data to fit the exact paper size, please select "Maintain original size and submit complete data."
*Please note that we cannot accept the largest size "borderless" due to the machine specifications.
○ Submit complete data <br>The data will be output without resizing. If you would like to include margins, please create data with margins.
If the data size you submit is exactly the same as the paper size,
Please select this option if you have created margins in anticipation of a matte window.
*Full data submissions of the maximum size are only accepted if margins of 3mm or more are set.
If you wish to have the data cut to its original size so that there are no margins,
Please select a standard size that fits the desired delivery size, then select "Delivery size: Non-standard size" and enter the delivery size.
For the print layout, please select "Complete data submission."
*For details about print layout, click here
-Layout confirmation-
You will receive an email with the layout as it will be printed on the day of receipt.
*This is only for layout confirmation, so the color and image quality may differ from the printed version.
* Once the layout is confirmed, your order will be processed. Delivery time will be calculated from the time your order is processed.
-About the test print-
Based on this order, you can order a test print for color proofing.
Please select from the options on the paper order page.
*Test printing is available only for the data used for this order.
Price: 1,100 yen per piece (cash on delivery not available)
Delivery time: 3 business days
The document will be delivered in a reduced format of A4 size using the same paper and print settings as when you placed your order.
Please note that it takes 3 business days for the test print to be shipped, so please keep this in mind regarding the final delivery date.
All items will be shipped via Nekopos (postage to your mailbox).
If you order 3 copies of A3 size and request a test print for all of them, the total will be 7 business days. *The above is an example and will vary depending on the content and number of copies of your order.
- If you cancel your order after the test print, we will charge you a cancellation fee of 100% of the total amount of the test print and 50% of the total amount of the actual print order.
- If you are unsure about the paper you are ordering, we can also accommodate A4 test prints on other paper types (1,100 yen/sheet) by writing this in the notes section.
- If you resubmit your print after the test print and perform another test print, an additional 1,100 yen per page will be charged.
- We also offer a service to adjust the color tone to match the paper. Click here for details
《 Data submission 》
Please upload your file from the pink box.
For more information on data submission, click here
" add to cart "
If there are no errors in the above items, select "Add to Cart".
If you would like to order other paper types or different sizes at once, please add them to your cart and then return to the paper type selection page.
" proceed to checkout "
Once your entire order is in your cart, select "Checkout."
-Delivery method-
You can choose from Nekopos (A4 size or smaller), flat packaging (A2 size or smaller), or standard delivery.
*As a general rule, we do not accept changes to the delivery address after the order has been received.
*We cannot handle forwarding after shipment.
Click here for details about delivery methods
-Payment Method-
You can choose from cash on delivery, bank transfer, or credit card payment.
Learn more about payment methods
-Regarding receipts and delivery notes-
In order to reduce unnecessary resource usage, we will send the documents in PDF format.
Once you create an account, you can download it from your My Page.
If you have not created an account, please contact us by email.
*If you have any other questions, please see our FAQ .
《Select the desired framing and processing》
《Select quantity, size, specifications, and paper》
■Select the number of items to order
If there are multiple output data with the same finished size and layout, you can add them to your cart at once.
Please change the number in the red box to the desired score.
■Selection of processing
Click on the red box to display the options.
Please choose "frame only" or "styrene panel backing".
■Selecting the finished size
You can choose from standard sizes such as A4 and B4.
Click the red frame to display other sizes.
Please select from the sizes displayed in the yellow frame.

②Select paper
Please select the paper you want.
①Select the finished size


③Select paper type and print size
Please select the paper you want and the print size that fits the delivery size. (Image example)
If you want a delivery size of 250 x 350 mm, select B4 (257 x 364 mm) as the print size.
■Selecting the frame color
《Selecting the print layout》
-Layout confirmation-
You will receive an email with the layout as it will be printed on the day of receipt.
*This is only for layout confirmation, so the color and image quality may differ from the printed version.
* Once the layout is confirmed, your order will be processed. Delivery time will be calculated from the time your order is processed.
-About the test print-
Based on this order, you can order a test print for color proofing.
Please select from the options on the paper order page.
Price: 1,100 yen/sheet Delivery time: 3 business days
The document will be delivered in a reduced format of A4 size using the same paper and print settings as when you placed your order.
Please note that it takes 3 business days for the test print to be shipped, so please keep this in mind regarding the final delivery date.
If you order 3 copies of A3 size and request a test print for all of them, the total will be 7 business days. *The above is an example and will vary depending on the content and number of copies of your order.
- If you cancel your order after the test print, we will charge you a cancellation fee of 100% of the total amount of the test print and 50% of the total amount of the actual print order.
- If you are unsure about the paper you are ordering, we can also provide an A4 test print (1,100 yen/sheet) on a different paper type by writing this in the notes section.
- If you resubmit the print after the test print and perform another test print, an additional 1,100 yen per page will be charged.
- We also offer a service to adjust the color tone to match the paper. Click here for details
《 Data submission 》
Please upload the file from the red box.
For more information on data submission, click here
Please check the expected delivery date and then proceed to payment.
Please note that if you request layout confirmation or if there are any errors in the data, the delivery date will be delayed as the date of acceptance will be the date when all confirmations are completed.
" add to cart "
If there are no errors in the above items, select "Add to Cart".
If you would like to order other paper types or different sizes at once, please add them to your cart and then return to the paper type selection page.
" proceed to checkout "
Once your entire order is in your cart, select "Checkout."
-Delivery method-
Shipping charges vary depending on the delivery area.
Click here for details about delivery methods
-Payment Method-
You can choose to pay by bank transfer or credit card.
Cash on delivery is not available.
Learn more about payment methods
-Regarding receipts and delivery notes-
In order to reduce unnecessary resource usage, we will send the documents in PDF format.
Once you create an account, you can download it from your My Page.
If you have not created an account, please contact us by email.
*If you have any other questions, please see our FAQ .
《Select the desired framing and processing》
《Frame & Mat - Quantity, Size, Specifications, and Paper Selection》
Below we will explain how to use the over-matt processing product page.
*Although the product page for ordering "Frame & Book Mat" is different, you can order it using the same procedure as "Frame & Overmat".
■Select the number of items to order
If there are multiple output data with the same finished size and layout, you can add them to your cart at once.
Please change the number in the red box to the desired score.
■Selection of processing
Click on the red box to display the options.
Please choose "Overmat" or "Overmat & Panel Backing".
*When selecting the printing size, if you would like an "overmat" please select a paper size that is approximately 5mm larger on each side than the mat window size.If you would like an "overmat & panel backing" please select a paper size that is the same as the frame size regardless of the mat window size .
*This option is not available on the book mat product page.
■Selecting the finished size
You can choose from standard sizes such as A4 and B4.
Click the red frame to display other sizes.
Please select from the sizes displayed in the yellow frame.

②Select paper
Please select the paper you want.
③Please select the printing size and enter the mat window dimensions.
*Please select a printing size that fits the mat window dimensions plus 5mm on each side.
*The minimum width of the mat is 20mm on each side.
*If you would like an overmat and panel backing, please select the same paper size as the frame size regardless of the size of the mat window.
①Select frame size <br>Please select a non-standard size.


③Select paper type and print size
Please select your desired paper type, choose the size of the print, and enter the dimensions of the matte window.
*Please select a printing size that fits the mat window dimensions plus 5mm on each side.
For example, if you require a matte window size of 200*287mm, the paper size will be A4.
*The minimum width of the mat is 20mm on each side.
*If you would like an overmat and panel backing, please select the same paper size as the frame size regardless of the size of the mat window.
■Select frame color and matte color

■Selecting the print layout
-Layout confirmation-
You will receive an email with the layout as it will be printed on the day of receipt.
*This is only for layout confirmation, so the color and image quality may differ from the printed version.
* Once the layout is confirmed, your order will be processed. Delivery time will be calculated from the time your order is processed.
-About the test print-
Based on this order, you can order a test print for color proofing.
Please select from the options on the paper order page.
Price: 1,100 yen/sheet Delivery time: 3 business days
The document will be delivered in a reduced format of A4 size using the same paper and print settings as when you placed your order.
Please note that it takes 3 business days for the test print to be shipped, so please keep this in mind regarding the final delivery date.
If you order 3 copies of A3 size and request a test print for all of them, the total will be 7 business days. *The above is an example and will vary depending on the content and number of copies of your order.
- If you cancel your order after the test print, we will charge you a cancellation fee of 100% of the total amount of the test print and 50% of the total amount of the actual print order.
- If you are unsure about the paper you are ordering, we can also accommodate an A4 test print (1,100 yen/sheet) on a different paper type by writing this in the notes section.
- If you resubmit the print after the test print and perform another test print, an additional 1,100 yen per page will be charged.
- We also offer a service to adjust the color tone to match the paper. Click here for details
《 Data submission 》
Please upload the file from the red box.
For more information on data submission, click here
Please check the expected delivery date and then proceed to payment.
Please note that if you request layout confirmation or if there are any errors in the data, the delivery date will be delayed as the date of acceptance will be the date when all confirmations are completed.
" add to cart "
If there are no errors in the above items, select "Add to Cart".
If you would like to order other paper types or different sizes at once, please add them to your cart and then return to the paper type selection page.
" proceed to checkout "
Once your entire order is in your cart, select "Checkout."
-Delivery method-
Shipping charges vary depending on the delivery area.
Click here for details about delivery methods
-Payment Method-
You can choose to pay by bank transfer or credit card.
Cash on delivery is not available.
Learn more about payment methods
-Regarding receipts and delivery notes-
In order to reduce unnecessary resource usage, we will send the documents in PDF format.
Once you create an account, you can download it from your My Page.
If you have not created an account, please contact us by email.
*If you have any other questions, please see our FAQ .
《Select the desired framing and processing》
《Wooden panel processing: quantity, size, specifications, and paper selection》
①Select the number of items to order
If there are multiple output data with the same finished size and layout, you can add them to your cart at once.
Please change the number in the red box to the desired score.
■Selecting the finished size
Click the red frame to display other sizes.
Please select from the sizes displayed in the yellow frame.
③Select the paper type
②Select the finished size
④Select paper type and print size
Please select the paper you want and the print size that fits the delivery size. (Image example)
If you want a delivery size of 250 x 350 mm, select B4 (257 x 364 mm) as the print size.
■Selection of side tape color

Styrene panel processing: quantity, size, specifications, and paper selection
■Select the number of items to order
If there are multiple output data with the same finished size and layout, you can add them to your cart at once.
Please change the number in the red box to the desired score.
■Selecting the finished size
Click the red frame to display other sizes.
Please select from the sizes displayed in the yellow-green frame.

② Check the box for "Non-standard size"
If you would like a size that is not available in standard sizes, please select "Non-standard size" and enter the desired finished dimensions in the input box.
*For example, if you would like a frame that is 140*200mm, please select A5 and write "140" on the short side and "200" on the long side.
■ Selecting the paper type
Please select the paper you want.
《Selecting the print layout》
-Layout confirmation-
You will receive an email with the layout as it will be printed on the day of receipt.
*This is only for layout confirmation, so the color and image quality may differ from the printed version.
* Once the layout is confirmed, your order will be processed. Delivery time will be calculated from the time your order is processed.
-About the test print-
Based on this order, you can order a test print for color proofing.
Please select from the options on the paper order page.
Price: 1,100 yen/sheet Delivery time: 3 business days
The document will be delivered in a reduced format of A4 size using the same paper and print settings as when you placed your order.
Please note that it takes 3 business days for the test print to be shipped, so please keep this in mind regarding the final delivery date.
If you order 3 copies of A3 size and request a test print for all of them, the total will be 7 business days. *The above is an example and will vary depending on the content and number of copies of your order.
- If you cancel your order after the test print, we will charge you a cancellation fee of 100% of the total amount of the test print and 50% of the total amount of the actual print order.
- If you are unsure about the paper you are ordering, we can also provide an A4 test print (1,100 yen/sheet) on a different paper type by writing this in the notes section.
- If you resubmit the print after the test print and perform another test print, an additional 1,100 yen per page will be charged.
- We also offer a service to adjust the color tone to match the paper. Click here for details
《 Data submission 》
Please upload the file from the red box.
For more information on data submission, click here
Please check the expected delivery date and then proceed to payment.
Please note that if you request layout confirmation or if there are any errors in the data, the delivery date will be delayed as the date of acceptance will be the date when all confirmations are completed.
" add to cart "
If there are no errors in the above items, select "Add to Cart".
If you would like to order other paper types or different sizes at once, please add them to your cart and then return to the paper type selection page.
" proceed to checkout "
Once your entire order is in your cart, select "Checkout."
-Delivery method-
Shipping charges vary depending on the delivery area.
Click here for details about delivery methods
-Payment Method-
You can choose to pay by bank transfer or credit card.
Cash on delivery is not available.
Learn more about payment methods
-Regarding receipts and delivery notes-
In order to reduce unnecessary resource usage, we will send the documents in PDF format.
Once you create an account, you can download it from your My Page.
If you have not created an account, please contact us by email.
*If you have any other questions, please see our FAQ .
《Select the desired framing and processing》
《Select quantity, size, specifications, and paper》
■Select the number of items to order
If there are multiple output data with the same finished size and layout, you can add them to your cart at once.
Please change the number in the red box to the desired score.

■Selecting the finished size and paper
①You can choose from standard sizes such as A4 and B4.
Click the red frame to display other sizes.
Please select from the sizes displayed in the yellow frame.
*We cannot make sizes other than those listed.



-Layout confirmation-
You will receive an email with the layout as it will be printed on the day of receipt.
*This is only for layout confirmation, so the color and image quality may differ from the printed version.
* Once the layout is confirmed, your order will be processed. Delivery time will be calculated from the time your order is processed.
-About the test print-
Based on this order, you can order a test print for color proofing.
Please select from the options on the paper order page.
Price: 1,100 yen/sheet Delivery time: 3 business days
The document will be delivered in a reduced format of A4 size using the same paper and print settings as when you placed your order.
Please note that it takes 3 business days for the test print to be shipped, so please keep this in mind regarding the final delivery date.
If you order 3 copies of A3 size and request a test print for all of them, the total will be 7 business days. *The above is an example and will vary depending on the content and number of copies of your order.
- If you cancel your order after the test print, we will charge you a cancellation fee of 100% of the total amount of the test print and 50% of the total amount of the actual print order.
- If you are unsure about the paper you are ordering, we can also provide an A4 test print (1,100 yen/sheet) on a different paper type by writing this in the notes section.
- If you resubmit the print after the test print and perform another test print, an additional 1,100 yen per page will be charged.
- We also offer a service to adjust the color tone to match the paper. Click here for details
《 Data submission 》
Please upload the file from the red box.
For more information on data submission, click here
Please check the expected delivery date and then proceed to payment.
Please note that if you request layout confirmation or if there are any errors in the data, the delivery date will be delayed as the date of acceptance will be the date when all confirmations are completed.
" add to cart "
If there are no errors in the above items, select "Add to Cart".
If you would like to order other paper types or different sizes at once, please add them to your cart and then return to the paper type selection page.
" proceed to checkout "
Once your entire order is in your cart, select "Checkout."
-Delivery method-
Shipping charges vary depending on the delivery area.
Click here for details about delivery methods
-Payment Method-
You can choose to pay by bank transfer or credit card.
Cash on delivery is not available.
Learn more about payment methods
-Regarding receipts and delivery notes-
In order to reduce unnecessary resource usage, we will send the documents in PDF format.
Once you create an account, you can download it from your My Page.
If you have not created an account, please contact us by email.
*If you have any other questions, please see our FAQ .
Frequently Asked Questions
If you're unsure about which paper to use...
This is a print set that allows you to actually print your data on bordered A5 size paper so you can compare the texture and color of the paper.
We offer four types of sets - "Glossy Paper Set," "Matte Paper Set," "Illustration Set," and "All Paper Set" - so that you can compare different papers to suit your style.
Order a trial print here
These are samples of all 22 types of paper available at PHOTOPRI. The size is approximately 40mm x 50mm.
Not only can you compare the feel and thickness, but you can also use it as a test paper when processing or painting the paper.
By scanning the printed QR code, you can jump to the order page for each paper.
Order all paper samples here
2. Order acceptance completed
Once checkout is complete, an order completion email will be sent to your registered email address.
If there are no errors in the data or order details, your order will be accepted .
Please note that the following statuses mean that your application has not been accepted.
① If you would like to check the layout
If you would like to confirm the layout, your order will be considered complete when we receive your confirmation of the layout we have sent you.
Please note that the delivery date will be delayed to accommodate the confirmation.
If any layout revisions are required, your order will be considered complete when we notify you of the final output layout.
*For details on print layout , click here
② If you have not uploaded your data when placing your order
When you add a product to your cart, you can upload the details along with it.
If you do not upload your data at checkout, but submit it later using GigaFile or another service, your submission will be considered complete once we have confirmed your data.
*If you use PHOTOPRI's dedicated upload form , please contact us at info@photopri.com to let us know that you have completed your submission.
③If you choose bank transfer
Your order will be considered complete once we have confirmed your payment.
Please note that even if you have specified an arrival date or desired delivery date, we will not be able to proceed with printing if we are unable to confirm your payment.
Please note that if payment is not received within one month, your order will be automatically cancelled.
■Payment account 1. Sumishin S Net Bank (Financial institution code 0038)
Branch number: Corporate First Branch (branch code 106)
Account type: Regular Account number: 1963826
Account name: Photopuri
After making the transfer, please be sure to contact us by email with your order number, the name of the person making the transfer, and the name of our bank.
Please note that you will be responsible for the bank transfer fee.
④If there is a problem with your order
If we find any errors in the information you entered when placing your order or in the data you submitted, we will contact you via your registered email address.
Your order will be accepted once we have confirmed the details of your order.
Examples of frequently occurring deficiencies
- Incorrect delivery address
- The number of submitted data items is greater than the number of items ordered.
- The format of the data you submitted is not supported.
*For details on data submission , click here
3. Shipping of works
If your order is received by noon (order, payment, and data confirmation completed), it will be treated as received on the same day.
Example: Shipment within 3 business days
Orders received on January 1st at 11:59am → Orders received on the 1st (same day) → Shipped on the 3rd
Orders received by 12:00 on January 1st → Orders received on the 2nd (next day) → Shipped on the 4th

Giclee Print
Your order will be shipped within 3 business days of receipt.
For large documents (7 or more sheets, A2 size or larger) or 10 or more sheets, A3 size or smaller, shipping will take approximately 5 to 7 business days.
For orders of more than 20 items, please contact us in advance as the delivery time may be longer depending on the size and quantity.

Framing and processing
Your order will be shipped within 10 to 14 business days after receipt.
If you are ordering more than 20 items, please contact us in advance as it will take longer to deliver.

Trial Print
Your order will be shipped within 5 to 7 business days after receipt.

All paper samples
Your order will be shipped within 3 to 5 business days after receipt.

Captions Panel
Your order will be shipped within 5 business days of receipt.
For orders of 6 or more items, shipping will take 10 business days .
If you are ordering more than 20 items, the delivery time will be longer depending on the number of items, so please consult with us in advance.
<< Special delivery dates and delivery delays >>
Please click here for information about special delivery times during the New Year holidays and Golden Week, as well as delivery delays due to typhoons .
*There may be long holidays, such as during the New Year holidays and Obon season.
《 About packing method and shipping fee 》
You can choose from the following delivery methods: Nekopos (up to A4, delivered to your mailbox), flat packaging (up to A2), or roll packaging.
Shipping fees vary depending on the delivery area.
Click here for more details.
4. Arrival of the work
Depending on your delivery area, your order will arrive within 1-2 days.
Please check the artwork as soon as it arrives.
We can help you advertise your exhibition
As part of a project to support artists, including photographers and illustrators, PHOTOPRI is
We provide "notification assistance" to our users.
If you are planning to use PHOTOPRI for an exhibition or art show, please fill outthis form and let us know.
If there is something wrong with the work...
We apologize for any inconvenience caused.
If there are any defects in your work, such as ink loss, damage during delivery, or other issues,
We apologize for the inconvenience, but please contact us at info@photopri.com within 5 days of receiving the work, attaching an image showing its condition.
For details, please see our Return and Exchange Policy .

inquiry
Contact Form
Inquiry form for general customers
Inquiry form for corporations
Request a quote form
email address
info@photopri.com
telephone number
070-9296-0635
(Telephone reception hours: Weekdays 11:00-17:00)
Business hours
Monday to Saturday 11:00-17:00 (open on public holidays)