Inquiry form for the general public
This is an inquiry form for general customers.
For corporate customers, please contact us here .
If you would like to contact us by phone, please contact us directly at 070-9296-0635.
<Telephone reception hours: 11:00-17:00 (weekdays only)>
We will generally respond within two business days (excluding regular holidays and special closing days).
Are you having trouble with something like this?
Below are the shortest delivery times for each product.
Please note that this may vary depending on the contents of your order.
■ Giclee print delivery time
Your order will be shipped within 3 business days after your order has been accepted (payment and data confirmation completed).
For large documents (7 or more sheets, A2 size or larger) or 10 or more sheets, A3 size or smaller, shipping will take approximately 5 to 7 business days .
If you need more than 20 pieces, the delivery time will be longer depending on the number of pieces, so please consult us in advance.
■Photo card delivery time
For up to 2 sets (20 sheets), your order will be shipped within 3 business days after your order is accepted (payment and data confirmation completed).
For orders of 3 sets (30 pieces) or more, shipping will take approximately 5 business days .
*If it will take more than 5 business days, we will contact you in advance.
If you place this order in the same cart as this order (printing and framing), it will be delivered together with this order. Please contact us for detailed delivery times.
■ Delivery time for all paper samples
Once your order is accepted, it will take 3 to 5 business days for it to be shipped.
■ Trial printing delivery time
Your order will be shipped within 5 to 7 business days after your order has been accepted (payment and data confirmation completed).
■Framing and processing delivery time
Your order will be shipped approximately 14 business days after your order has been accepted (payment and data confirmation completed).
For multiple items or custom sizes, delivery times will be longer, so please consult with us in advance.
■ Caption panel delivery time
5 pieces or less: Will ship within 5 business days .
6 or more items: Will ship within 10 business days .
20 or more: Delivery time will be notified separately.
Please see the printing price list . Orders can be made from as little as one sheet.
Even if the size is not on the list, you can order it as a "non-standard size."
Please select a paper size that fits the long and short sides, and then specify the delivery size under "Non-standard size."
Example: If you want 200mm x 290mm
Please select the paper size "A4 (210 x 297)" and "Non-standard size" , and then enter 290 for the "long side" and 200 for the "short side" of the delivery size when placing your order.
*For non-standard sizes, we can accommodate up to 4m on the long side as long as the short side is within 1118mm. First, select the largest size on the order page, then enter your desired size in the comments section or delivery size section. We will inform you of the official price later.
*If one sheet is cut and delivered as two sheets, we will charge you for the number of sheets delivered.
PHOTOPRI offers a wide variety of paper.
Please choose the paper that best suits your project.
How to choose paper
If you would like to see the actual paper before making a decision, we recommend a trial print .
We can also send you an email to have a look at your work and make suggestions.
If you have any requests, please contact us by email .
Estimate
Estimate form
Fields marked with an asterisk (*) are required.
You can also leave the items you are considering blank when submitting your inquiry.
If you are considering multiple paper types and finishes, please provide details in the message field.
Contact
Inquiry form
If you have any inquiries or questions, please fill out the necessary information below and submit it.
Please submit your request via our service request form .